A shattered screen, a drop in the pool or an update that never finished — iPhones fail in ways that put years of photos and conversations at risk. NexusByte retrieves data from damaged and dead iPhones and iPads for customers in Sydney and right across Australia.
Modern iOS devices encrypt everything on their flash storage, which changes what recovery can achieve. Where a device is damaged but its passcode is known, there is often a genuine path back to your data. Where a device is locked and the passcode is lost, we will tell you plainly that Apple's encryption generally makes recovery impossible, rather than selling you false hope.
Assessments are free, quotes are fixed before work begins, and under our No Fix, No Fee policy an unsuccessful recovery costs you nothing.
Our iPhone data recovery includes:
An iPhone that will not switch on is not necessarily an iPhone whose data is gone. What matters is what happens to it next.
Our first priority is stabilisation. Liquid-damaged phones are treated for corrosion before power ever touches the board, and impact-damaged phones are inspected for component damage rather than being force-restarted. In many cases the goal is board-level work that brings the device back to life just long enough for a complete, passcode-authorised extraction of its contents. Throughout the job we are candid about the role encryption plays: with your passcode, a booting device usually gives up its data; without credentials, a locked iPhone stays locked no matter who is holding it.
It is a patient, methodical way of working, and it exists to give your photos and messages their best possible chance.
Whatever put your iPhone or iPad out of action, the odds are we have seen the same failure before.
From a toddler-dunked iPhone to an iPad that died mid-update, our job is getting the memories off the hardware.
We safeguard and recover your data with clear pricing and a no-risk promise on recovery work.
Your data stays backed up, secure, and recoverable when you need it most.
Request a Free QuoteMost people come to us for the irreplaceable things: the camera roll, the conversations, the numbers of people they love. That is where our effort goes.
Once extraction is complete, we walk you through what was recovered before any payment is due.
From first phone call to final handover, here is what happens to your device — whether it arrives over our Sydney counter or by post from anywhere in Australia.
Drops, crush damage and shattered assemblies that leave a phone unresponsive or refusing to display anything.
Includes:
Phones and tablets that have met pools, oceans, washing machines and coffee cups — where time and corrosion are the real enemies.
Includes:
Devices stuck on the Apple logo, looping endlessly or bricked partway through an iOS update or restore.
Includes:
Targeted retrieval of the content that matters most from a device that is failing, erratic or partially functional.
Includes:
Plenty of shops will happily take a deposit on a hopeless job. We would rather earn your trust with a straight answer.
Service Coverage
Data Management & Recovery Service Areas
We provide Data Management & Recovery Services across Sydney and surrounding areas within a 60km radius
Eastern Suburbs
Inner West
Sydney CBD Area
Lower North Shore
Upper North Shore
Northern Beaches
Ryde District
Parramatta Region
Hills District
Blacktown Area
Liverpool Region
Fairfield Area
Canterbury-Bankstown
Strathfield District
Sutherland Shire
St George Area
Penrith Region
Macarthur
Don't see your suburb or area? We're expanding our service coverage across Sydney.
Request Service in Your AreaBig Data: Modern Approaches and Trends
Data Management
Data Recovery: Essential Tips and Techniques
Data Management
Data Migration: Advanced Methods and Solutions
Data Management
Data Analytics: Expert Insights and Recommendations
Data Management
Multi-Cloud Strategy: Advanced Methods and Solutions
Cloud Services
Serverless Computing: Modern Approaches and Trends
Cloud Services
Laith was amazing! Very responsive, communicates properly, provides regular updates and explains everything so thoroughly! Will definitely be using your services in the future!
I'm really happy with my website. The Sheriff Building Inspections made the whole process easy and stress-free. They listened to what I wanted, gave me good ideas, and the end result looks clean, modern, and professional. They were quick to reply to my questions and kept me updated the whole way through. The site works great on mobile and is easy for my clients to use. Honestly, it turned out even better than I expected. Big thank you layth.
Absolutely stoked with Laith from Nexus Byte 👏 He built my dream website from scratch and honestly made the whole process so easy. From the first chat to the final launch, he was patient, clear, and actually listened to what I wanted – then made it look even better than I had in mind. Any time I had a question or a random idea, he was onto it straight away and explained everything without any tech jargon. You can tell he genuinely cares about the end result and about helping your business look professional online. Couldn't be happier with the site and the support along the way. 5 stars from me, highly recommend Laith and Nexus Byte to anyone needing a website done properly. ⭐⭐⭐⭐⭐
NexusByte built my website and did an amazing job. The whole process was super smooth, they were easy to talk to, quick to reply, and really listened to what I wanted. The final site looks clean, modern, and exactly how I pictured it. I'm honestly really happy with how everything turned out. Definitely recommend working with them!
Amazing service by Laith. Clear up front costing, really helpful to work with, and thorough in getting the job done right. I'd definitely use him and NexusByte again.
Laith went out of his way to fix my dad's computer when everything was closed. He came home and spared my dad the trouble of travel
Laith was reliable, helpful and professional - will be recommending.
Absolutely recommend NexusByte and will be first point of contact for any future hardware support and fix services, and hopefully dealing once again with Laith. The entire process was an A+ experience from the moment the call was answered, through to the diagnostic, repair and return of the damaged laptop. Laith is fantastic. In every element of his service and support. Very personable, engaging, knowledgeable and understands the critical importance of service to customers. He provided clear information for every step from booking the appointment, was on time for visiting my home for diagnosis + collection and for return of the item (on a weekend!), for what to expect through the diagnostic works, and for the quoting and payment process. The price for the services provided was very reasonable and affordable. One of the best service experiences I have had and right from 'go'.
We worked with Laith and the NexusByte team to design and build our new website and the experience was excellent from start to finish. Laith took the time to understand our brand and delivered a fantastic UI/UX that perfectly matches our company's look and feel. The website is modern, clean, and extremely easy to navigate. It's also fully responsive and works flawlessly across all screen sizes, from mobile to desktop. Communication throughout the project was clear and professional, and everything was delivered exactly as promised. We're very happy with the final result and would highly recommend NexusByte to anyone looking for high-quality web design and development.
We have been working with NexusByte to manage our business IT infrastructure, and the experience has been excellent. Their team is highly knowledgeable, responsive, and professional in handling both routine maintenance and unexpected technical issues. NexusByte took the time to understand our business requirements and implemented reliable solutions that improved the stability, performance, and security of our systems. Their proactive approach to monitoring and maintenance has significantly reduced downtime and ensured our operations run smoothly. Communication has always been clear and timely, and any issues are addressed quickly and efficiently. It gives us great peace of mind knowing our IT environment is being managed by a team that genuinely cares about reliability and long term performance. We would highly recommend NexusByte to any business looking for dependable and professional IT support.
I'd like to thank the team at Nexus Byte team for the amazing work they did on our website, especially Laith for his support and professionalism throughout the process. From start to finish, the team was responsive, easy to work with, and truly committed to delivering great results.
Highly recommended, they go out of their way to provide old fashioned service
Laith did a great job on upgrading my iMac so I don't have to buy a new model. Very knowledgeable about all things IT. 👍
I am so grateful of Laith's assistance today during a difficult and stressful time. Laith from NexusBytes is so knowledgeable, patient and compassionate. He was so calm which reassured me that I had found the right person. It took Laith only minutes to find the problem with my laptop and address it so that I could go safely back to work. I cannot recommend Laith and NexusBytes enough. I have already put his contact details in my phone for the next time I need tech help! Thank you Laith. Tracey
Amazing service. Job done, Lovely staff - highly recommend
Laith from Nexus Byte was fantastic from start to finish. He fixed my Sonos internet connectivity problem where others had tried and failed. I particularly liked that he contacted me the day after his service call to check that everything was still OK with my system. I would not hesitate to recommend Laith's services. Thanks again. Paul
The team at NexusByte are absolutely unreal! Laith and Natalie went above and beyond to help me with my repair/upgrade, and looked for the most cost effective options to suit my needs. They were both very communicative, knowledgeable and super flexible with pick-ups times. Just outstanding customer service all round. Thanks guys!
Need dependable backups, fast recovery, or a smarter way to manage your data? Our Sydney data specialists keep your information safe, organised, and recoverable when it matters most. Get in touch for a free data assessment.
Make an Appointment
Get in touch with us today. We'll respond to your inquiry within 2 business hours.
All jobs are backed by the NexusByte Work Guarantee.
