Privacy Policy
Your privacy is fundamental to our business. This policy explains how NexusByte collects, uses, and protects your personal information in accordance with Australian Privacy Principles and NSW privacy laws.
Last Updated: January 2025 | Governed by: Privacy Act 1988 (Cth) & NSW Privacy Laws
Our Commitment to Privacy
NexusByte (ABN: 48450169339) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Commonwealth) and applicable NSW privacy legislation.
By using our services, you consent to the collection and use of your information as described in this policy. We may update this policy from time to time, and we will notify you of any significant changes.
Information We Collect
- Personal identification information (Name, email address, phone number, address)
- Technical information (IP address, browser type, device information)
- Usage data (pages visited, time spent, click patterns)
- Business information (company name, industry, IT requirements)
- Communication records (emails, chat logs, support tickets)
How We Use Your Information
- Provide and maintain our IT services
- Process service requests and technical support
- Communicate about services, updates, and security alerts
- Improve our services and develop new features
- Comply with legal obligations and prevent fraud
Information Sharing
- We do not sell, trade, or rent your personal information
- Trusted third-party service providers (with strict confidentiality agreements)
- Legal compliance when required by Australian law
- Business transfers (with prior notification)
- Emergency situations to protect safety and security
Data Security
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Secure data centers with 24/7 monitoring
- Employee training on data protection and privacy
Your Rights Under Australian Law
- Access your personal information we hold
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Data portability and transfer rights
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.
- • Essential cookies for website functionality
- • Analytics cookies to improve our services
- • Marketing cookies for relevant advertising
- • You can control cookie preferences in your browser
Privacy Inquiries
For questions about this privacy policy or to exercise your rights:
Privacy Officer: NexusByte Legal Team
Email: privacy@nexusbyte.com.au
Phone: 02 8959 7284
Address: 28 Blues Point Road, McMahons Point NSW 2060
Regulatory Compliance
This privacy policy complies with:
- • Privacy Act 1988 (Commonwealth)
- • Australian Privacy Principles (APPs)
- • NSW Privacy and Personal Information Protection Act 1998
- • Telecommunications Act 1997
- • Spam Act 2003
- • Notifiable Data Breaches scheme